Blue Bay Island – Privacy Policy

Last Updated: October 13, 2025

Blue Bay Island (“we,” “our,” or “us”) is a subsidiary of Lucas Islander LLC, an Ohio limited liability company. We operate this online store and website—including all related content, features, tools, products, and services (collectively, the “Services”). Our store is powered by Shopify, which enables us to provide these Services to you.

This Privacy Policy explains how we collect, use, and share your personal information when you visit, use, or make a purchase through our Services, or otherwise interact with us. If any conflict arises between this Privacy Policy and our Terms of Service, this Policy governs the collection, processing, and sharing of your personal information.

By using our Services, you confirm that you’ve read and understood this Privacy Policy.

1. Personal Information We Collect

“Personal information” refers to any data that identifies or can be reasonably linked to you. This does not include anonymized or aggregated information. Depending on how you use our Services, we may collect:

• Contact details – name, billing and shipping address, phone number, and email address

• Payment details – credit/debit card information, payment confirmations, and transaction history

• Account information – username, password, preferences, and saved settings

• Transaction history – items viewed, added to your cart or wishlist, purchased, returned, or exchanged

• Communications – messages or information you provide when contacting us

• Device and usage data – IP address, browser type, operating system, and browsing activity on our Services

2. How We Collect Information

We collect personal information:

• Directly from you – when you create an account, make a purchase, contact us, or sign up for updates

• Automatically – via cookies and analytics tools that track how you use our Services

• From partners and service providers – including payment processors, analytics providers, and shipping carriers

3. How We Use Your Information

We use your personal information to:

• Provide and improve our Services – process payments, fulfill orders, handle returns, and maintain your preferences

• Personalize your experience – recommend products and content relevant to you

• Communicate with you – respond to questions, provide order updates, and send important notices

• Marketing and promotions – share special offers, newsletters, and updates (with your consent)

• Fraud prevention and security – detect and prevent unauthorized or fraudulent activity

• Legal compliance – meet legal obligations and respond to lawful requests

4. How We Share Information

We may share your personal information with:

• Shopify – our e-commerce platform provider

• Service providers – payment processors, shipping carriers, and marketing partners who help us operate our Services

• Marketing and business partners – for advertising or promotions (only with consent)

• When required by law – to comply with legal requests or protect our rights and safety

• With your consent – such as integrations with third-party apps or social media

5. Shopify’s Role

Our store is hosted by Shopify, which collects and processes data as described in its own Privacy Policy. Depending on your location, you may have privacy rights that can also be exercised directly with Shopify through their Privacy Portal.

6. Your Rights

Depending on your region, you may have the right to:

• Access, correct, or delete your personal data

• Request a copy of your information (data portability)

• Opt out of targeted advertising or data sharing

• Manage or unsubscribe from marketing communications

To exercise these rights, email crew@bluebayisland.com or follow the unsubscribe link in our marketing emails.

7. Children’s Privacy

Our Services are not intended for individuals under the legal age of majority in their jurisdiction. We do not knowingly collect personal information from minors. If you believe we have done so, please contact us to request deletion.

8. Data Security & Retention

We use commercially reasonable measures to protect your information, but no method of transmission or storage is completely secure. We retain personal data as long as necessary to provide Services, fulfill legal obligations, resolve disputes, and enforce agreements.

9. International Data Transfers

Your information may be transferred to or processed in countries outside your own, including the United States. When required, we implement safeguards such as Standard Contractual Clauses to ensure your information is handled securely.

10. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted here with a revised “Last Updated” date. Significant updates will be communicated as required by law.

11. Contact Us

If you have questions, concerns, or requests regarding your personal data or this Privacy Policy, contact us at:

📧 crew@bluebayisland.com
📮 Blue Bay Island – Privacy Department
P.O. Box 701
Marysville, OH 43040
USA