Contact information

Contact Information

Trade Name: Blue Bay Island
Legal Entity: Lucas Islander LLC (Ohio, USA)
Collection: Salty Toes & Island Souls

📧 Email: Crew@bluebayisland.com

📮 Mailing Address (Returns & Correspondence):
Blue Bay Island – Returns Department
P.O. Box 701
Marysville, OH 43040
United States

📌 Important: When emailing or mailing us about an order, please include your order number so our crew can assist you quickly.

Hours of Operation

Monday–Friday: 9:00 AM – 5:00 PM (EST)
Closed on weekends and U.S. federal holidays.

Customer Response Time

We aim to respond to all inquiries within 1–2 business days.

For Order Questions

• Before shipping: Email us with your order number for status updates.

• After shipping: Use your tracking number first. If your order is late or missing, email Crew@bluebayisland.com so we can investigate.